Caitlin’s journey
// WITH ATROPHIC ACNE SCARRING, PIGMENTATION & HORMONAL BREAKOUTS
SKIN CONCERNS //
Atrophic acne scarring, pigmentation & hormonal breakouts
TREATMENTS PROVIDED //
Performed multi combination treatments such as, Intensif RF Microneedling, traditional microneedling, The Derma Peel, and advanced facial treatments.
KEY PRODUCTS //
A completely revamped skin care regime, including SkinCeuticals Discoloration Defence and Retinol 0.5%.
THE STORY
Caitlin came to JRAD SKIN hoping to finally address years of lingering acne scarring, uneven texture, pigmentation, and loss of confidence surrounding her skin. Although her active breakouts had improved significantly over time, she was still left with deeper pitted scarring, post-inflammatory pigmentation, and areas of hypopigmentation caused by years of acne and previous skin-picking habits.
Like many clients struggling with acne scarring, the emotional impact remained long after the active acne itself had calmed. While Caitlin had undergone treatments years prior, she had never followed a long-term corrective plan focused specifically on rebuilding skin health, improving texture safely, and creating lasting change over time.
Together, we created a treatment plan focused on skin renewal, collagen stimulation, pigmentation correction, and long-term skin resilience. Through a series of advanced facials, Intensif RF Microneedling, traditional microneedling, The Derma Peel, and targeted glycolic and lactic acid peels, we worked gradually to improve overall skin texture, soften the appearance of scarring, brighten pigmentation, and support healthier skin function.
Alongside her in-clinic treatments, her entire skincare routine was rebuilt to better support correction without compromising the barrier. We also spent significant time focusing on breaking the cycle of skin picking through education, consistency, and understanding how greatly picking can interfere with healing and long-term results.
The Transformation
Shop the products
A pure retinol that is used to reduce the appearance of fine lines, skin discolouration, blemishes and redness.
suitable for oily, combination and aging skin types (must begin with Retinol 0.3% prior)
diminishes small pustules, fine lines, discolouration, wrinkles and pore size
formulated with a soothing Bisabolol ingredient to help calm and soothe the skin
SCIENCE
The light potency formula of Retinol 0.5% is specifically designed for blemish prone skin types. Vitamin A helps to combat and reverse the visual signs of aging, wrinkles, laxity and breakouts. By accelerating cell turnover, the skin accepts more oxygen, which in turn prevents overall breakouts and congestion.
A synergistic blend of anti-discoloration and brightening ingredients that improve the appearance of stubborn photo-aging, brown spots, melasma and post-acne marks.
a 60% noticeable change and improvement after two weeks
containing 3% tranexamic acid, 1% ionic acid, 5% niacinamide and 5% HEPES
paraben, fragrance, silicone, gluten and hydroquinone free
SCIENCE
Discoloration defense has been specifically formulated to treat pigmentation that is found in the skin’s lowest epidermal layers. It uses a combination of potent and proven discoloration and brightening ingredients that help improve pigmentation and stop the overproduction of melanin.

