JRAD SKIN is committed to protecting the privacy, confidentiality, and security of the personal information entrusted to us by our clients, customers, and website visitors.

This Privacy Policy outlines how we collect, use, disclose, store, and protect personal information in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

We may collect personal information including:

• Name

• Email address

• Phone number

• Mailing or billing address

• Appointment history and preferences

• Skin consultation and intake form information

• Product purchase history

• Payment and billing information

• Before-and-after photographs (with client consent)

• Communication preferences

We may also collect limited technical information through our website, including:

• IP address

• Browser type

• Device information

• Website activity and analytics data collected through cookies or similar technologies

We collect personal information for purposes including:

• Providing skincare consultations, treatments, and client support

• Recommending products and treatment plans

• Scheduling appointments and communicating with clients

• Processing payments and online orders

• Improving client experience and website functionality

• Sending newsletters, promotions, or educational content where consent has been provided

• Maintaining accurate business and client records

By providing personal information to JRAD SKIN, clients consent to the collection, use, and disclosure of their information for the purposes outlined within this policy.

Consent may be withdrawn at any time, subject to legal or contractual obligations and reasonable notice.

Clients may unsubscribe from marketing communications at any time using the unsubscribe link included in emails or by contacting our team directly.

JRAD SKIN does not sell, rent, or trade personal information.

Information may be shared with trusted third-party service providers where necessary to support business operations, including:

• Online booking systems

• Payment processors

• Email marketing platforms

• Shipping providers

• Website and analytics providers

These providers are expected to maintain appropriate privacy and security standards.

Personal information may also be disclosed where required by law.

SECURITY

We take reasonable administrative, technical, and physical measures to protect personal information against unauthorized access, loss, misuse, disclosure, or modification.

These measures may include:

• Secure booking and payment platforms

• Password-protected systems

• Limited staff access to sensitive information

• Secure digital storage practices

• Staff education surrounding confidentiality and privacy practices

While we take reasonable steps to protect information, no method of electronic transmission or storage can be guaranteed to be completely secure.

RETENTION OF INFORMATION

Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and maintain business records.

Information that is no longer required is securely deleted or destroyed.

CLIENT RIGHTS

Clients may request to:

• Access their personal information

• Correct inaccurate or incomplete information

• Withdraw consent to certain communications

• Ask questions regarding how their information is collected or used

Requests may be submitted using the contact information below.

COOKIES & WEBSITE ANALYTICS

Our website may use cookies or similar technologies to improve website functionality, understand visitor behaviour, and enhance user experience.

Users may disable cookies through their browser settings if preferred.

THIRD-PARTY LINKS

Our website may contain links to third-party websites or platforms. JRAD SKIN is not responsible for the privacy practices or content of external websites.

This Privacy Policy may be updated periodically to reflect changes in business practices, legal requirements, or website functionality.

The most current version will always be available on our website.

If you have any questions regarding this Privacy Policy or how your information is handled, please contact:

JRAD SKIN
Calgary, Alberta, Canada
Email: booking@jradskin.ca